Shipping policy
SHIPPING POLICY
Thank you for shopping with S L Λ Y T.
We aim to process and deliver every order as efficiently as possible.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
During product launches, sales, holidays, or high-volume periods, processing times may be slightly longer.
Once your order has been processed and shipped, you will receive a confirmation email and tracking details.
SHIPPING TIMELINES
Estimated delivery times:
• Metro Cities: 3–7 business days
• Non-Metro Cities: 5–10 business days
• Remote Locations: 7–14 business days
Please note that these are estimated timelines and may vary depending on courier operations and your location.
SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before payment.
Any free shipping promotions will be clearly communicated on our website.
ORDER TRACKING
Once your order has been shipped, you will receive tracking information via email or SMS.
Customers can use the tracking details provided to monitor the status of their shipment.
DELAYS
While we strive to deliver orders within the estimated timeframes, delays may occasionally occur due to:
• Weather conditions
• Public holidays
• Courier service disruptions
• Natural disasters
• Circumstances beyond our control
S L Λ Y T is not responsible for delays caused by third-party shipping partners.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details.
If an incorrect address, phone number, or delivery information is provided, S L Λ Y T shall not be held responsible for failed deliveries, delays, or additional shipping charges incurred.
LOST OR DAMAGED SHIPMENTS
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 3 days of delivery at hello@slayt.in with:
• Your order number
• Photos of the product
• A description of the issue
Such requests will be handled in accordance with our Return & Exchange Policy.
CONTACT US
For shipping-related queries, please contact:
S L Λ Y T
Be Felt. Not Seen.